Returns/cancellation/replacement policy

Orders can be cancelled before items are collected or dispatched with full refund.  Customers have 14 days after items have arrived to return providing items are in good condition and have not been used and a full refund will be issued.  Personalised items may not be returned unless the condition is not as described or ordered. Any items that break or crack during delivery are replaced when customer provides photographic evidence of the broken items.

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